Shipping Policy

Local Delivery — Westerville, OH Area

We offer local delivery within approximately 10 miles of Westerville, Ohio for all products, including cookies and cookie dough. Dough is perishable and is only available for local delivery — it cannot be shipped nationally.

After placing a local delivery order, we will contact you via email to coordinate a delivery time. Please allow 1–3 business days for order preparation.

Nationwide Shipping — Cookies Only

We ship baked cookies nationwide via USPS or UPS. Cookie dough is not available for national shipping due to its perishable nature.

Orders are typically prepared and shipped within 2–4 business days of payment. Once shipped, delivery time depends on your location and selected carrier service. We will send you a tracking number by email when your order ships.

Shipping rates are calculated at checkout based on your location and order size.

Order Cutoff & Freshness

Cookies are baked to order in small batches. To ensure maximum freshness, we bake after your order is placed rather than shipping from pre-baked inventory. Orders placed over the weekend may begin preparation on the following business day.

Questions?

If you have questions about your order status or delivery, contact us. We typically respond within 24 hours.